Shipping and Returns

FREE SHIPPING

We offer Free Shipping on Prepaid Order only! We do charge ₹99 for Cash on Delivery Orders!

2- DAY DISPATCH

We dispatch orders within 2-day. Orders placed on Friday post 2 p.m, are dispatched on following Monday or the next working day.

5-9 DAYS DELIVERY

We usually take 5-9 working days depending on your location.

Delivery timelines:

Kolkata (Our home) 1-2 days

Other cities 5-6 days

High up North like Punjab, UP, J&K etc 6-9

ORDER TRACKING

You'll receive a tracking number from us in your inbox as soon as it ships! Orders can be tracked in real-time via this link - TRACK ORDER

14-DAY RETURNS

Items purchased from SleekandPeek are eligible for return/exchange, if returned within 14 days of delivery.

EXCHANGES

We charge Rs.150 when processing exchange. This is something that is charged to us by the logistic partners.

NO QUESTIONS ASKED RETURNS

You can return the product if you don't like the fabric, color, fit or for any reason - We don't have a problem. However, Rs. 150 will be deducted as Returns handling charges. This is something that is charged to us by the logistic partners.

THE PROCESS

Step 1:

Maintain good condition. Items must be returned unused, unwashed, unworn with all original tags attached. Make sure you put the item(s) back in the original package along with the invoice in the same way it was delivered.

Step 2:

Access our returns center - Link & follow necessary steps.

Step 3:

Our team schedules a pick-up that should take up to 3-5 days. In case of a size exchange, our team ships the new size(s). For a returns that result in refund the product would have to reach our facility for quality inspection.

FULL CASH REFUND

Refund is applicable under the following criteria's:

1. Pre-paid orders.

2. Items not on sale/mark-downs (discount coupons are not considered as mark-down)

Note:

We have a 100% refund policy. However, Rs. 150 will be deducted as Returns handling charges. This is something that is charged to us by the logistic partners.

REFUND ON COD ORDERS

For COD orders refunds would be provided via store credit equivalent to the total order value which means no cash refunds to bank account.

STORE CREDIT

Store credits are automatically applied to your account & can be applied during checkout. If you face any issue while applying store credit please write to support@sleekandpeek.com

WHEN CASH REFUND IS NOT APPLICABLE

Under 2 cases:

1. For products on clearance

2. If the product returned is soiled, damaged or altered.